COVID-19 UPDATE

COVID19-be-kind

We are OPEN and Operating Under MOH Guidelines

Keeping All of Us Safe
 

Please Read Below Before Attending Your Appointment

We are happy to be able to open again,
but are following recommended precautions:
 

1. Patient Screening before Appointments

We are still screening All Patients, before making an appointment or entering the Clinic.
If you are sick with a Cold or Flu, please Stay Home and call us to re-book.

2. Managing Appointments & Wait Times

Please wait in your car until your appointment time.
For the meantime, we will continue to have no seated waiting area to minimise patient contact and cross-over.

3. Contact Tracing Registration

Please continue to 'Check In' by scanning QR Codes available onsite.

4. Maintain Hand Hygiene

Please make use of Hand Sanitiser provided, and/or Wash Your Hands well before your appointment.

5. Physical Distancing

Your Therapist will collect you and bring you to their designated Treatment Room - Your 'Treatment Bubble'.
(It's still a good idea to maintain a minimum of 1m distance from any others moving around you)

6. Infection Control & Hygiene

All beds and contact surfaces continue to be regularly wiped down.
We will have no linen on the treatment beds, so please bring with you a towel,
blanket or appropriate clothing for your comfort!

7. Personal Protective Equipment (PPE)

Following MOH guidelines, face coverings are recommended but not yet compulsory.
Your Therapist will wear a mask where appropriate, or on request.

8. Re-booking & Payment, Exiting & Check Out

There is a separate pathway to Enter or Exit via the front door, please follow the signs and markings.
Please make payment & re-book at the front Reception desk on your way out.
Or if you prefer, you can use Online Banking and/or call us later to re-book.
 

NB: Telehealth Online Consults

If you prefer, we offer & encourage using Telehealth Online Physio Consults where possible.
Telehealth is Effective, Convenient & Safe!

 

 

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